Education

MS User Experience

Michigan State University
Remote – based in East Lansing, MI, U.S.A.

CAPSTONE Deliverable: SEE Insight via MSU

2024

BA Psychology
Computer Science Specialization

Seattle University
Seattle, WA, U.S.A.

CAPSTONE Deliverable: Quiet Storms via Seattle University

2023

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Full-Time Work

Research Bookmark

Developed key UX research skills under a senior researcher’s mentorship as a project mentee. Applied advanced qualitative and quantitative methods, including forms of usability testing such as tree testing, A/B testing, card sorting, etc. Used tools like Hotjar, UsabilityHub, and Google Analytics to analyze data and gain insights into user behavior and interactions.

Recognized for exceptional listening skills, insightful questioning, and informed decision-making. Excelled in problem identification and statement formulation.

2022

Seattle University

Contributed to research at Seattle University’s Personality Psychology Lab under Dr. Bollich-Ziegler as a project intern. Collaborated with the team to design and conduct surveys, interviews, and field studies using Qualtrics and SPSS. Measured several metrics surrounding positive and negative feedback – both given and received – from over 200 participants using Excel and JASP to analyze and visualize data leading up to the publishing of the official study.

Deliverable: Echoes of Influence via Seattle University

2021 – 2022

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Freelance

Selected clientele projects focus on user research, data analysis, usability testing, critical points of design development, accessibility standards, front-end development, and UX strategy consulting for various local and global projects.

United States

JXM Photography
Capital Area Transportation Authority via MSU
Health GPS
Board Forge
Petal & Perch

Asia

Sinai Streams
B’Tayavon

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